Level 3 in Leadership and Management
ILM Level 3 Award qualification included
- Start date
- Starts 20 October 2026
- Price
- £890 + VAT (charity rate £695 + VAT)
This course provides supervisors and new front-line managers with a platform to build their leadership and management skills. Building their confidence and developing their skills and knowledge to perform their role effectively. It identifies best practice and explores what is expected of a supervisor/manager from an organisation's perspective and from the perspective of the people they manage and lead.
The three workshops include a practical toolkit of supervisory skills, which can be taken back to the workplace and put into immediate effect. Completing the assignments helps to develop a deeper understanding and personal application of the areas covered.
How your development is supported
| Workshop 1 | Understanding Your Role |
| Workshop 2 | Effective Team-Working |
| Workshop 3 | Performance Management |
Each workshop takes place over a full 7 hour day, with breaks at appropriate intervals. The workshops are group sessions carried out on set days, approximately 4 weeks apart.
Module Content
Module 1: Understanding Your Role
- The role of a supervisor/manager
- Developing the key skills of a supervisor/manager
- Effective communication
- Listening
- Questioning
- Reframing
- Supervisory/management styles
Module 2: Effective Team Working
- What makes an effective team
- How do we build a team
- Team synergy
- Running team meetings
- Role of a leader in a team
- Developing a motivated team
- Reviewing team performance
Module 3: Performance Management
- Performance standards
- Goals and objective setting
- SMART objectives
- Monitoring performance
- One-to-one meetings and giving/receiving feedback
- Having difficult conversations
Assignment Learning Outcomes
To achieve your ILM Level 3 Award qualification, you will need to complete two assessments.
1. Leading and motivating a team effectively
- Know how to communicate the organisation's vision and strategy to the team
- Know the value of good communication in teams
- Understand the role that leaders play in team performance
- Know how to motivate and develop the team
2. Understanding performance management
- Understand the value of assessing performance to meet organisational and individual needs
- Know how to manage performance of individuals in the team
- Understand the value of feedback in the workplace
- Know how to manage underperformance in the workplace
What's included with the qualification
The qualification includes:
- ILM Registration
- ILM Certification
- Study Membership with The Institute of Leadership
- Assignment support and marking of three assignments
Ongoing guidance, feedback and programme support will be provided throughout, helping participants to complete their assignments successfully and achieve the qualification.